We spend between 1-3 business days of processing prior to shipping out orders. Once your order is shipped you will have access tot he shipping and tracking information.
Stasis is not responsible for packages that show a "delivered" status to the address given. If a claim for loss is to be filed, the customer will be responsible for the steps.
If a package is misdirected or does not arrive delivered by the package carrier, Stasis will work to resolve the issue both with the client and with the shipping provider.